Consumer Guarantees Override Warranties

The Australian Consumer Law protects consumers by providing automatic guarantees on products and services regardless of the manufacturer warranties.

For example, if you purchased a sports watch and the seller provided a one-year warranty, but the watch broke 15 months after you purchased it, under the Australian Consumer Laws the seller must fix or replace the watch or refund the money to you.

There are different timeframes for different types of goods, so if you have an issue with a product you have purchased, contact the Australian Competition & Consumer Commission (ACCC) for guidance.

Click Here to read more about "automatic guarantees" provided under the Australian Consumer Law.