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#EveryoneNeedsAPlan: Gift Cards and Consumer Rights

Posted by Dean McKinnon on 18 January 2024

Received a Gift Card for Christmas? You should know your legal rights under Australia Consumer Law ('ACL'):

  • Gift Card must be valid for for 3 years from date of purchase (some exemptions to this rule)
  • Replacement Card or refund must be given if the card doesn't work or can't be activated
  • Gift Card can't be offered by supplier in lieu of replacing faulty goods
  • Supplier can't charge fees associated with the Gift Card (e.g., card activation fee)

You can read the Australian Competition and Consumer Commission ('ACCC') newsletter here for a more detailed explanation.

Author:Dean McKinnon
Tags:Legal

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